ALT SHIPPING POLICY

We are committed to delivering your ALT jewelry safely and promptly. Here’s everything you need to know about our shipping process:

Processing Time:
Orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Options and Delivery Times:

• Standard Shipping: Estimated delivery within 3-7 business days.

Delivery times may vary depending on your location and any potential carrier delays outside of our control.

Shipping Costs:

• Standard Shipping: Cost is automatically calculated based on location.

International Shipping:
We are pleased to offer international shipping. Shipping costs and delivery times will vary depending on the destination and are calculated at checkout. Please be aware that international orders may be subject to customs duties, taxes, or fees, which are the responsibility of the recipient.

Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. Use this number to check the status of your delivery at any time.

Undeliverable Packages:
If your package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange a reshipment. Additional shipping charges may apply.

Lost or Delayed Packages:
If your package is lost or significantly delayed, please contact us at altluxembourg@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

Questions?
If you have any questions or need further assistance, please reach out to us at altluxembourg@gmail.com. We’re here to help!